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White Paper – Cause & Effect of Helium Contamination on a Cryogenic Vacuum System
Request an RMA Return Material Authorization
Procedures for shipping used equipment to PTB Sales:
- Seal off the exhaust and inlet of the pump.
- Attach our pump declaration form to the equipment to declare what contaminants the equipment has been exposed to.
There is a $300 Evaluation Fee. This gets applied to the cost of repair.
Questions? Please call our toll free number at 866-332-0500 or send an e-mail to our sales team!
